Our dental clinic gathers, stores, uses, and shares personal information in line with the guidelines outlined in this privacy notice.

When you choose to provide personal details, including health-related information, you acknowledge and agree that we may collect, manage, and use this information as described in this document.

If certain details are not supplied when requested, we may be unable to deliver the level of dental care you need.

Purpose of Collecting Information

We request personal information so we can offer safe and appropriate dental services. The Australian Dental Association, through the Health Practitioner Regulation National Law Act 2009, sets requirements for us to hold accurate records that help ensure continuity and coordination of your care.

We also gather information from contractors, suppliers, and employment applicants to maintain our daily operations.

Types of Information We Collect

For patients, the information gathered typically includes their name, birth date, contact details, health fund information, and relevant medical history needed to provide suitable dental treatment.

How We Collect Your Information

If you are receiving care, we generally obtain your personal details, including sensitive health information, directly from you. In situations where you have given written or verbal permission, we may request relevant information from authorised parties such as family members, carers, or other healthcare professionals involved in your treatment.

When Your Information Is Shared

If you are a patient, your personal information may be provided to other dental or medical practitioners assisting in your care, your health fund, and any family members or carers you have approved.

We do not share personal information with external parties unless you have consented or we are legally required or allowed to release that information.

Requesting Access or Updates to Your Information

If you would like to see the personal information we hold about you or wish to request a correction, please reach out using the contact details provided below.

To help us process your request, we will ask for your complete name, address, and a clear outline of the information you want to review and/or the specific details you believe are incorrect, incomplete, outdated, irrelevant, or misleading, along with how you would like them amended.

How We Manage Privacy Concerns

If you have concerns about how your personal information has been handled, or believe we may not have met our obligations under the Australian Privacy Principles or this privacy notice, please contact us using the details below.

We will review your concerns and advise whether further inquiry is needed. You will be informed of the outcome of this review and any internal steps taken.

Should you remain dissatisfied, you may choose to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.